Discover the Total Economic Impact of Meta's Business Messaging Family of Apps, for Customer Care featuring Forrester.
Topics include:
- Market and Industry trends around messaging
- Why Business Messaging is the next era of now
- Findings from the Total Economic Impact study of Business Messaging for Customer Care
- Strategies and real-life use cases discussion
Speakers
- Chinny Ogbuaga (Meta)
- Christina McAllister (Forrester)
- Matthew Carr (Forrester)